One of my earliest mentors, Ted Rogers, taught me how he handles mistakes that employees make. He called it a TPOV. I repeated it back so I was sure to get it right and sure enough he actually said, TPOV. He then explained that a TPOV is a teachable point of view. He used mistakes as an opportunity for a teachable point of view. What a cool concept. How much better would we perform if we utilized in our own lives a teachable point of view. Many times we are tough on ourselves. We don’t allow for failure. We don’t have room for grace because we havent made room for a teachable point of view. The best innovators in history, the best pioneers, the best crusaders, the most successful people in history have had a history of skinned knees, bruised elbows, and broken wings. Steve Harvey says you just have to jump. Paul Martinelli says, jump and build your wings on the way down.
What if we ran our companies like this? What if our employees knew that there was a space for grace. What if we incorporated TPOVs within our companies? Innovation would climb, ideas would show up, creativity would sky rocket. When we cultivate teachable moments we build a culture for it. When we cultivate teachable moments, we lay a foundation for learning and growing together. When we cultivate teachable moments, we provide a covering that says, I care about you, I want to help you, and you can trust me.
Leading on levels means going where they are, showing them the way and asking them to follow. Promoting imperfect action means we remove the fear of failure from the drawing board. And Cultivating teachable moments means that when failure comes, we classify it as an event and not as an identity. When we do this, we send a strong message that promotes community and teachability.When we cultivate teachable moments, we reinforce the idea that failure isn’t final, forward movement means we may stumble between steps, and the lesson learned is a building block for a better tomorrow